SAP Senior Global Storage Service Coordinator Job in Walldorf/St. Leon-Rot, Germany

Requisition ID: 132814

Work Area: Information Technology

Location: Walldorf/St. Leon-Rot

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T3

Grade Level: 1

Hiring Manager: Amram Castiel

Recruiter: Justus Kahle

COMPANY DESCRIPTION

As you know, SAP’s vision is to help the world run better and improve people’s lives.

As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.

We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’re able to build your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

The responsibilities for this position may include some or all of the following:

  • Architecture and design solutions to accommodate customer business solutions

  • Project Management of the globalization of storage operations

  • Financial management/forecasting of global storage infrastructure

  • Management of global storage costs and internal allocations

  • Ability to gather and analyze facts, define problems, and devise solutions

  • Analysis of trending utilization for capacity and forecasting purposes

  • Maintain and support vendor relations

  • Keep abreast of the latest storage technologies

  • Develop global policies, processes and procedures for storage operations

  • Responsible for procurement of storage systems from multiple vendor offerings, technologies and platforms.

  • Administration of contractual obligations including associated fees, analysis and compliance of KPIs, SLAs

  • Management of all storage assets worldwide

  • Life cycle management of deployed assets

  • Participate in integration projects associated with acquisition activity

  • Coordination/Escalation management

  • Creation and deployment of processes automation to ensure efficiency

  • Management and understanding of outsourcing model

  • Develop required management reports including status reports and incident and problem management reports

  • Develop a Portfolio Management strategy and deliver a Storage Team Portfolio to measure the value of key services, initiatives, support model, etc.

  • Develop storage allocation procedures

The successful candidate would demonstrate:

  • Expert knowledge of storage technology (primarily EMC and NetApp)

  • Organizational and analytical skills

  • Excellent written communication skills

  • Ability to work independently and with others in an effective and professional manner

  • Ability to communicate and work in a multi-cultural environment

  • Must be adaptable to change

Skills Required

  • In-depth expertise and knowledge of EMC and NetApp Storage Systems

  • In-depth knowledge of Brocade SAN Director Switches

  • Knowledge of VMware technology

  • Experience with managing external service providers

Working Conditions

  • Standard office environment

Specific Physical Requirements

  • None

Experience and Education Requirements

  • BA/BS degree or the equivalent in work experience

  • Highly skilled technical storage expertise with a minimum of 10 years experience in IT/customer facing experience

  • Technical expertise of storage technologies

  • Build solid relationships with customers, line of business and service provider

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: 49 6227 7 48599 and careers@sap.com , Americas: hrdirectamericas@sap.com , APJ: hrdirectapj@sap.com . Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection