SAP S/4 HANA Technology Senior / Expert Consultant Job in Walldorf/St. Leon-Rot, Germany

Requisition ID: 131582

Work Area: Information Technology

Location: Walldorf/St. Leon-Rot

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple.

PURPOSE AND OBJECTIVES

Package Build & Framework Managed Services is the central shared service center located in Walldorf, Shanghai and Bangalore for system landscape provisioning & operation for Package Build & Framework (PBF). This high-performance team serves concurrently 100 projects in EMEA, APJ, US concurrently on a 5x16 basis. At optimal cost/benefit ratio PBF Managed Services is the one-stop-shop to deliver system landscapes with minimal delivery time while hiding complexity from our customers.

EXPECTATIONS AND TASKS

This position is designed to perform as a highly skilled technology Senior / Expert Consultant in all phases of a system landscape lifecycle. Starting with the system landscape planning and provisioning, continuing with operations until dismantling.

Continuous learning working with SAP’s latest technologies, turning first evaluated landscape requirements into scalable services acting as an interface between SAP’s IT organizations and the internal customers – the development teams.

You will be part of a global distributed team, working closely together with our Package Build development teams, Product Development, Development Landscape Management teams, internal IT infrastructure providers and cloud solution providers.

In a nutshell:

  • Act as an interface between Packaging development teams and SAP standard system providers

  • Be the go-to consultant for technical advice regarding landscape design optimization

  • Collaborate with all required stakeholders to operate and optimize system landscape lifecycle

  • Drive ongoing optimization, standardization, and scalability of PBF Managed Services’ system management services and processes while working effectively together in international teams

  • Review and optimize the performance of PBF Managed Services’ service provisioning and related processes

  • Contribute to resource and capacity management to ensure the stability of PBF Managed Services’ service delivery

  • Act as supporting and driving contact for technical issues impacting operations

  • Take over responsibility for relevant reporting

  • Drive knowledge transfer and provide documentation to ensure scalability of PBF Managed Services’ service provisioning across all locations and inside stakeholder base

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Bachelor or Master’s degree in Computer science, natural science or a related discipline or equivalent work experience

Required skills

  • Fundamental (expert) knowledge in SAP Basis operations

  • High customer & service orientation

  • Strong analytical and problem solving skills

  • Ability to prioritize work and activities

  • Ability to multi-task and work along tight schedules with pressure on time and performance

  • Excellent team player, who is willing to work in an international environment

  • Ability to learn quickly and work under pressure

  • Excellent English written and oral communication skills

  • Good German written and oral communication skills

Preferred skills

  • Knowledge in ITIL methodology

  • Experience in System Upgrade/Migration projects

  • Knowledge in Security, Network, Mobility

  • Experience in a customer facing or support role

  • Ability to create excellent documentation

WORK EXPERIENCE

5 or more years of IT experience with a solid experience in SAP System provisioning and operations.

Working experience in an international virtual environment.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers.Germany@sap.com . Requests for reasonable accommodation will be considered on a case-by-case basis.

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