Amazon.com Internal Communication Program Internship M/F in Leipzig, Germany

About us:

Amazon is a company of builders. A philosophy of ownership carries through everything we do — from the proprietary technologies we create to the new businesses we launch and grow. You’ll find it in every team across our company; from providing Earth’s biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it’s a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It’s as simple as this: we pioneer.

With every order made and parcel delivered, customer demand at Amazon is growing. And to meet this demand, and keep our world-class service running smoothly, we're growing our Operations team across Europe. Delivering hundreds of thousands of products to hundreds of countries, our Operations teams rely on support from a variety of human resources teams to meet the growing needs of Amazonians across Europe.

About these internship:

Whatever your background, if you love learning what it takes to hire and develop the best, enjoy listening to various growing teams, gathering their opinion and supporting their development, Amazon is a great place to be. Because it’s only by coming up with new ideas and challenging the status quo that we can continue to be the most customer-centric company on Earth, we’re all about flexibility: we expect you to adapt to changes quickly and we encourage you to try new things.

Amazon is looking for an ambitious and enthusiastic student to join our fast paced world as an intern. An Amazon EU internship will provide you with an unforgettable experience in a fast-paced, dynamic and international environment; it will boost your resume and will provide a superb introduction to our activities.

As an intern you will join a newly created team and support the improvement of it's program:

In order to be able to make employee satisfaction measurable, Amazon has create the Connection Team which uses a combination of technologies and exchange of information to actively listen to our employees. In contrast to regular one-sided employee surveys, Amazon Connections engages in an ongoing conversation between all Amazonians and the company's leaders, which enables to listen to the voices of the employees separately as well as collectively.

For 3 to 6 months, you will put your analytical and communication skills to test and roll up your sleeves to complete projects, in an international team. You'll support the team when it comes to local deployment and adjustment of the program n various locations, analyzing results for the sites and their teams, making sure service level agreements are met and more generally ensuring the program is effectively managed.

For instance you could be (list is indicative and not comprehensive):

  • supporting the question-management with the coordination of necessary approval procedures and with the monitoring of the approval status

    • Analysis of data and identification of trends and global topics, which emerge through the daily questions, as well as provision of suitable actions for our stakeholders

    • reporting and communication in real-time

    • following up on implementation of actions that result from the survey analysis

    • supporting the process inspection for validating program processes

    • Buildup of strong connections with the EU Connections Program Team in order to improve effective networking and the exchange of Best Practices.

We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers.

  • You are currently working towards a 2+ years university degree in HR, Economics, Computer/Data Science, Marketing, social sciences, humanities, or a related field - at least a module on surveys building and analysis (& statistical analysis) is highly preferred

  • You have the right to work in the country you are applying for.

  • You will be able demonstrate excellent written and verbal communication skills in English. German is a plus.

  • You have a very good knowledge of excel

  • You will be results driven with analytical capability and the ability to innovate and simplify current process and practices.

  • You are able to be optimistic, enthusiastic and to engage teams around you to improve morale.

  • The personal drive and enthusiasm that makes you stand out from the crowd!

  • Ability to work successfully in an ambiguous environment, to meet tight deadlines and prioritize workload even when faced with conflicting priorities.

  • Previous work experience – a summer job, internship or full- time role; if it’s in a people- or customer-facing environment, even better.

  • A third European language is always a plus for your career.

    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decision based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

    By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

    #EUInternHiring

AMZR Req ID: 436706