SAIC Computer Operator Job in Kaiserslautern, Germany
Computer Operator (Job Number:423385)
The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments.
As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator’s work.
It is preferable that the successful candidate have general knowledge of software applications, operating
IT equipment experience, workstation set-up, and have familiarity with networked systems.
It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
Work may not occur consecutively during the day, and the work hours may vary from day-to-day.
In addition, work may be required on weekends or nights.
The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review.
This position is subject to the Department of Labor wage rate minimum requirements for the area in which the work will take place.
This position reports to the DTFM Program Manager
Part time position.
HS Diploma required, AA preferred, BS in Computer Science or related field desired.
Experience in the following areas REQUIRED:
General knowledge of Software applications, operating IT equipment and peripherals, troubleshooting, setting up workstations and supporting Tech Refreshes, and software updates, IT inventory support, performing equipment facility checks on desktop computers, VTT, as well as reporting on status of facility heating/ventilation/AC/lighting and furnishings.
Experience in equipment operator maintenance for equipment, such as dusting keyboards, wiping monitors, cleaning mouse trackballs, replacing projector bulbs.
Experience in a support role for software upgrades, patches, and computer imaging.
Experience detecting Hardware failures and being able to identify the failures and report it to the helpdesk.
Install new hardware onto the network and validate that Hardware installed properly.
Provide daily user support assisting users with local equipment and be able to train users how to use equipment, as needed.
Assist new users gain a User Identification ID to access needed systems.
Assist users with access issues to web based training, navigating ALMS courseware, DAU, AKO, and other agency courseware.
Promote the use of the training facilities at each installation to increase utilization of the facility.
Must complete and pass a NACI security investigation.
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit www.saic.com.
EOE AA M/F/Vet/Disability
Job Posting: Nov 14, 2016, 9:00:25 AM
Primary Location: Germany-RP-KAISERSLAUTERN
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Shift: Day Job