Stryker Field service Technician Medical (m/f) Hannover Area in Duisburg, Germany
Requisition ID 16844BR
Job Title Field service Technician Medical (m/f) Hannover Area
Group MedSurg and Neurotech
Business Function Field Service and Support
Employment Category Full Time
Percent Travel Required Up to 100%
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Job Description / Information
Key Activities & Accountabilities Specify key responsibilities and/or activities of the position.
Ownership and oversite of service contracts in local country
Maintain service oriented, customer relationship management in local country
Ensure all Medical’s product are maintained in optimum condition
Give technical support and training to Product Managers and sales staff
Give technical support and training to Customers and External Technicians
Ensure excellent follow-up on all customer initiated issues
Repair service levels
Responding to service issues
Profitability of the contract service business
Personal training and development
Equipement ”up-time” metrics
Education Indicate the type and level of education (including languages).
Studies in Medical Devices or apprenticeship in the Electronic or Mechatronic Business or similar qualification.
Several years gained experience as a field technician
Training and experience with Mecanique, electronics beds or equivalent
Fluency in both spoken and written (technical and medical) in local language
Fluency in both spoken and written (technical and medical) English
Adequate IT-knowledge (Microsoft Office, Oracle,)
Technical and solution focused
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/F/Veteran/Disability