SAP Presales Expert EMEA - HCM (m/f) Job in Düsseldorf/Ratingen, Germany

Requisition ID: 132837

Work Area: Presales

Location: Düsseldorf/Ratingen

Expected Travel: 0 - 50%

Career Status: Professional

Employment Type: Regular Full Time


SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple.


As Presales Expert EMEA for HCM (SuccessFactors), you will be responsible for the following activities:

  • Support complex and strategic HCM deals across the EMEA market unit and region in order to achieve SAP targets for software license revenue.

  • Collaborate with local sales and presales teams to plan account strategies through participation in informal and formal account reviews.

  • Be the subject matter expert and provide advanced presales support for HCM solutions, especially for SuccessFactors Employee Central (EC)

  • Interact with customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions.

  • Reinforce the business value of SAP solutions through creation of compelling presentations, demonstrations and participation in Design Thinking / IVE engagements

  • Stay up to date with the latest SAP solutions as well as industry trends.

  • Maintain a close understanding and appreciation of competitive solutions.

  • Share in-depth knowledge and experience with local presales teams.

  • Participate in new product release input, testing and training of peers.

  • Be the single point of contact for Sales into the Presales organization in support of their sales opportunities in terms of SuccessFactors Solutions

  • Collaborate with sales management and sales account executives to plan account strategies through participation in informal and formal account reviews.

  • Work directly with each Sales AE to assess the right time to engage presales resources and approve/deny the use of presales specialists in those sales opportunities.

  • Personally get engaged in supporting the key deals in the territory through customer interactions and presentations where qualified.

  • Enforce consistent presales processes, including CRM-based opportunity management, dry-runs and discovery sessions, to ensure superior demos and presentations.

  • Provides direct support to the sales and presales in the development and execution of strategies for SAP’s HCM portfolio in complex and strategic sales opportunities.

  • articulate to customers the values of SAP’s HCM solutions

  • Developing and presenting customer solutions and architecture roadmap, assisting with proposals and demos.

  • Works with the sales teams to support sales strategies by engaging the appropriate Presales team.

  • Collaborate with the sales team to identify whitespace opportunities.

  • Be resourceful and creative in using Design Thinking processes to expand deals and create new opportunities in dormant accounts.


  • Master / MBA / Ph.D or equivalent is a minimum requirement

  • Excellent presentation and communication skills in English and German required

  • Demonstrated ability to communicate with stakeholders on C-Level

  • Senior Presales and consultative selling skills (> 8 years) or adequate experience

  • Strong solution selling and value-based selling skills, and Design Thinking skills.

  • Expert knowledge/expertise on end to end processes/solution matching

  • Experience in Presales or Consulting

  • Deep understanding of HR processes and the HR organization

  • Operational experience in the area of HR strongly preferred (e.g. in Payroll or HR Business Partner organization)


  • 8 years of experience in Presales and/or Consulting experience with a focus on IT projects in the area of HR

  • 5 years’ experience as solution specialist (or equivalent customer facing) experience

  • Demonstrated experience with SuccessFactors Employee Central as Preseller or process consultant (implementation projects)


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at . Requests for reasonable accommodation will be considered on a case-by-case basis.

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